E-government

This page has been automatically translated from French into English by a translation software. Automatic translations are not as accurate as translations made by professional human translators. Nevertheless these pages can help you understand information published by the City of Brussels.

E-portal

The City of Brussels facilitates e-administration. E-services allow to make remote demands and download forms, so that movements to the administration are avoided. The e-portal is only available in Dutch and French.

Demands are possible in 4 domains: civil register and population, parking, pollution and housing.

Instructions

Those who start an application, need their electronic ID card and have to enter the PIN code of the card. The use requires a reader for electronic ID cards (eID), as for Tax-on-web. More info on the use, the PIN code and online payments:

The e-portal is only available in Dutch and French.

Practical information

Demography
Registry Office (Civil status)
Administrative centre
Boulevard Anspach 6
1st floor
1000 Brussels
[plan]

Tel. : 02 279 34 35

Opening hours : Monday to Wednesday from 8:30 am to 3 pm, Thursday from 8:30 am to 6 pm, Friday from 8:30 am to 12 pm
Telephone hours : from Monday till Friday from 8:30 am till 4 pm

Demography
Population service
Administrative centre
Boulevard Anspach 6
2nd floor
1000 Brussels
[plan]

Tel. : 02 279 35 60

Opening hours : Monday from 8:30 am to 3 pm, Tuesday from 8:30 am till noon, Wednesday from 8:30 am to 3 pm, Thursday from 8:30 am to 6 pm, Friday from 8:30 am till noon (distribution of tickets takes place from 8:15 am)
Telephone hours : from Monday till Friday from 8:30 am till 4 pm

 

News

News

  • Person with disability? Changes from 1 July

    Person with disability? Changes from 1 July

    From 1 July 2016, any application for a recognition of a disability or a disabled parking place is done via www.myhandicap.belgium.be. A computer on the first floor of the Administrative Centre is available for this demand.

  • Certificates only available via e-portal

    Certificates only available via e-portal

    Since 1 June 2016, the certificates of family composition, residence (registration), life and nationality are only available via the e-portal.

  • Registration of foreigners only by e-mail

    Registration of foreigners only by e-mail

    Since 1 June 2016, all applications at the Foreigners' Office should be done by e-mail. Citizens of the European Union may contact europa@brucity.be, non-Europeans may contact worldcitizens@brucity.be. The measure must lead to a better service and less queues at the Foreigners' Office.