Opening a water meter

This page has been automatically translated from French into English by a translation software. Automatic translations are not as accurate as translations made by professional human translators. Nevertheless these pages can help you understand information published by the City of Brussels.

   

Who distributes the water in Brussels?

In Brussels, Vivaqua is in charge of the treatment and the routing of the water towards the distribution network. The distribution of the water to households is assured by Hydrobru (formerly IBDE).

How to connect to water in Brussels?

On the territory of the City of Brussels, it is the Hydrobru (Brussels Intermunicipal for Water Distribution) which is competent to assure the distribution of the water. To be connected to the water, several solutions are possible:

• During the move, the new occupant can fill a form with the old occupant. This form can be sent on simple demand or be directly downloaded on the site of Hydrobru. The original of this document must be sent back to the Hydrobru. This procedure is free and implies that the water meter remains opened. A real saving of time and the cheapest solution.
• If the new occupant does not use this form, it will be necessary to fix a meeting with the customer service of Hydrobru and to ask a meter check. In that case, the traveling costs of the controller will be charged to the newcomer.
• What if the house is new or wasn't inhabited for a long time? It is then necessary to appeal to the Hydrobru to proceed to the opening of a meter.