E-government - Registry office & population

This page has been automatically translated from French into English by a translation software. Automatic translations are not as accurate as translations made by professional human translators. Nevertheless these pages can help you understand information published by the City of Brussels.

   

With the electronic ID card

The use of Irisbox is only authorized for those who have an electronic ID card.

The use of Irisbox requires:

• a reader for electronic ID cards (eID) as used for example for Tax-on-web
• software necessary for the reading of this electronic ID card (browsers) and the other software appropriate for the functioning of Irisbox

Useful information on the minimal configuration of the computer to use Irisbox is available online.

The applicant must be provided with his electronic ID card and the code for this card. When a payment must be made online, the applicant must have a Visa card or MasterCard. The payment can also be made via Bancontact/MisterCash. A digipass (device supplied by the bank) is necessary for this operation.

Without electronic ID card

Various documents can be asked without using the electronic ID card, a reader or proceeding to an online payment. In these cases:

• the cost of the document will be communicated by e-mail as well as the account number and the reference number of the demand
• the document will be sent by mail, except the extract of the police record which can only be collected at the counter