Web accessibility

This page has been automatically translated from French into English by a translation software. Automatic translations are not as accurate as translations made by professional human translators. Nevertheless these pages can help you understand information published by the City of Brussels.


By web accessibility we mean the accessibility of the website to persons with certain handicaps or elderly people.

The website of the City of Brussels respects the standards of the W3C (World Wide Web Consortium) and, particularly, the standards by Anysurfer that allows partially-sighted persons to read the website.

To facilitate the reading of pages, we gave:

  • The possibility of increasing the size of texts (by clicking the icone)
  • A sound system on the pages. Pages can be read by a French, Dutch and English electronic voice (by clicking the icone).

The menus are textual. All the images are accompanied by an alternative text which can thus be read by reading systems for partially-sighted persons.

There is also a big contrast between the text and the background of the screen.

The website does not use drop-down menus and Flash. Flash is only used for certain publications on the site. The basic information always appears in a legible html size text, except for the issues of Brusseleir (Flash and pdf).

Forms were also conceived to be legible.

Inaccessible tools

Certain pages which lean on a search engine or a browsing tool are not accessible for visually handicapped. These include the Guestbooks, the search engine for real-estate, online documents of the Archives and the accessibility guide.


The website of the City of Brussels was conceived to be legible:

  • The legibility of the text which takes into account the choice of the font, the color of the text and the screen
  • A readable text. Adapting texts to make them understandable to a reader who is not familiarized with the administrative language. Texts must also be understood by persons whose first language is not French.

The sentences are thus short and use a concrete vocabulary. Every page includes a title, an introduction, texts with separated paragraphs, crossheads.


To facilitate the legibility, the site has a certain sobriety. The text is therefore presented with a strong contrast between the text and the background. he website does not make use of the usual colors of the City (red and green) because their use does not facilitate the reading.

Practical information

Web Unit
Boulevard Emile Jacqmain 95
1000 Brussels

Opening hours : From Monday till Friday from 9:00 am till 5:00 pm