Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.

Webcam Place de Brouckère

The webcam on the Place de Brouckère is installed on the 5th floor of the Continental Hotel, where services of the City of Brussels are located.

Compatible browsers for the webcam: Chrome for Android 34+, Chrome for Desktop 34+, Firefox for Android 41+, Firefox for Desktop 42+, IE11+ for Windows 8.1+, Edge for Windows 10+, Opera for Desktop, Vivaldi for Desktop, Safari for Mac 8+ (beta), IOS Safari 9.3.