MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Inclusive Brussels thanks to you

The City of Brussels wants to better welcome residents and visitors with disabilities. Can you help us to achieve that goal?

Do you not immediately know how to react appropriately when you pass a person in a wheelchair or blind person? Do you feel awkward about a deaf person? Do you feel uncomfortable when you meet a person with a mental disability?

You might be better off preparing with the tips below: using simple actions, you may be able to brighten up the day of that one unknown who has been lucky enough to cross your path...

This initiative of the Equal Opportunities Unit of the City of Brussels is only available in French and Dutch:

Created on 03/12/2018 (modified on 03/12/2021)