Coronavirus measures

The City of Brussels has taken several decisions in order to best respect the measures of the federal government in the fight against the coronavirus (Covid-19). More info: coronavirus measures by the City of Brussels.

 

Coronavirus measures by the City of Brussels

The City of Brussels has taken several decisions in order to best respect the measures of the federal government in the fight against the coronavirus (Covid-19).

The National Security Council has decided to phase out the public health measures, if circumstances permit (transition phase from 4 May 2020). More info:

The counters at the Administrative Centre and liaison offices (Laeken, Neder-Over-Heembeek and Louise) are open from Monday to Thursday (closing at 3 pm). The reception will continue as much as possible by appointment.

All citizens are asked to:

  • come alone (unless the presence of another person is necessary)
  • wear a face mask during their visit
  • disinfect their hands at the entrance of the building

Citizens must respect the safety distances thanks to a marking on the ground indicating the place where they must stand.

  • Online services: the e-desk and My file remain available to request a lot of certificates and documents.
  • Information: for simple questions please contact us on 02 279 22 11 or by e-mail (all addresses can be found on our website).

More info:

All services of the Town Planning Department are closed to the public. However, a telephone permanence is assured and the use of e-mail is recommended.

Submitting permit applications

New applications for planning and environmental permits (or additional documents to an already submitted file) can only be submitted by post.

Suspension of periods

In application of the second extension of the power of attorney decision (no. 2020/001) (PDF, 77.13 KB) adopted by the Government of the Brussels Capital Region on 14 May 2020, the expiry periods, appeal periods and all periods of which the expiry has a legal effect as laid down in the regulations are suspended from 16 March 2020 and until 15 June 2020.

The acts and decisions adopted during this suspension period are fully legally valid.

Public inquiries

Public inquiries have been suspended since 16 March 2020.

In theory, public inquiries can restart from 1 June 2020, but this possible restart will involve many measures and a specific organization to ensure that the social distance rules as well as the necessary hygiene measures can be observed to help prevent the spread of Covid-19.

Many of these measures also require an amendment of the current regulations and legal texts, including regarding consultation of files subject to public inquiry, technical explanations, lodging objections,...

The public inquiries will therefore remain suspended until the publication of the adapted texts.

In addition, the restart will prioritize public inquiries that started before 16 March but were interrupted by the corona crisis. The days before 16 March will be taken into account when these public inquiries are restarted. However, for practical reasons, we reserve the right to retake all such public inquiries.

Consultation Committee

The meetings of the Consultation Committee have been canceled or suspended since 16 March 2020. In theory, they can restart from 1 June 2020, but this possible restart is accompanied by numerous measures and a specific organization to ensure that the rules of social distance as well as the necessary hygiene measures can be observed to help control the spread of Covid-19.

Many of these measures also require an amendment of the current regulations and legal texts, including regarding consultation of files subject to public inquiry, technical explanations, lodging objections,...

The meetings of the Consultation Committee will therefore remain suspended until the publication of the adapted texts.

In addition, during the restart, priority will be given to Consultation Committee meetings scheduled before 16 March but canceled due to the corona crisis (sessions of 17, 24 and 25 March 2020).

Archives

Consulting archive files on site is temporarily no longer possible. If the files are available digitally, they will still be sent digitally.

Bonuses

Appointments for bonuses are currently not made, but requests for regional bonuses (premiums) for home renovation or facade decoration can be sent by e-mail:

The meeting of the City Council of 25 May was held by video conference. The publicity of the session was ensured by broadcasting the debates via the website of the City:

The parks and green spaces are open:

The outdoor playgrounds are open again since Wednesday 27 May, under the following conditions:

  • visits are only for children up to 12 years old
  • adults accompanying children should ensure that the rules of social distance are observed, in particular maintaining a distance of 1.5 meters between each person
  • a playground can accommodate up to 20 children at the same time

The 4 cemeteries of the City reopened on Monday 11 May 2020.

Shops and traders

All shops are open. The list of businesses subject to the reopening:

Respect all safety and health instructions:

  • Make your purchases alone (or accompanied if under 18 years)
  • Maximum 30 minutes and 1 customer per 10m2
  • Go to stores close to where you live or work
  • Nose and mouth protection is highly recommended

More info:

Safety measures at the Rue Neuve:

Markets

The markets with fewer than 50 stalls can be reopened after 18 May 2020 after validation by the municipal government, under strict conditions of social distance and hygiene. A planning of progressive reopening is being prepared by the City.

These markets will reopen:

  • Anneessens market from Tuesday 19 May
  • Place Sainte Catherine organic market from Wednesday 20 May
  • Peter Benoit and Rue de Wand markets from Friday 22 May
  • Place Sainte Catherine market from Saturday 23 May

Opening under the following conditions:

  • the maximum number of visitors allowed in the market is one visitor per 1.5 running meters of stall
  • it is not a 'brocante' or a flea market
  • merchants and their staff are required to cover their mouths and noses for the duration of the operation of a stall with a mask or any other fabric alternative
  • the municipal authorities provide the products necessary for hand hygiene, at the market entry and exit
  • the products necessary for hand hygiene in the markets are made available by the merchants to their staff and customers
  • visitors are prohibited from consuming food or drinks in the markets
  • an organization or system allowing to check how many customers are present on the market is set up
  • a one-way traffic plan is drawn up, with separate entries and exits on the market, unless there is a reasoned exemption granted in exceptional circumstances by the local authorities

The market visit is carried out alone and for a period not exceeding the necessary and usual time. An adult can accompany minors living under the same roof or a person in need of assistance.

Access to the markets is organized by the municipal authorities, so as to respect the rules of social distancing, in particular the maintenance of a distance of 1.5 meters between each person, as well as the appropriate prevention measures, which are at least equivalent to those in the Guide for the opening of shops.

Restart pack

Traders can use a 'restart pack' offered by the City (masks, gel, posters). Contact:

Stalls and foodtrucks

An individual ambulatory activity (food trucks, chicken stall, ice cream vendor…) may be carried out at the usual place, if it has prior permission from the municipal government.

From Friday 15 May 2020, these itinerant traders can resume their activities at the City of Brussels. Traders who have a location at the Rue Neuve or who only sell alcoholic drinks cannot yet reopen to enforce the social distance safety rules (Rue Neuve, Place Sainte-Catherine):

Restaurants and cafes

Restaurants and cafes are closed. Consumption on site is forbidden but pick-up and delivery are possible.

On 26 May 2020, the City of Brussels has drawn up a police regulation in which takeaway and home delivery are allowed until 0:30 am for restaurants and cafes. After 0:30 am, the restaurants and cafes must be closed:

Temporary terrace extension

In the context of the restart of the restaurants and cafes, the City of Brussels may grant a temporary extension of the terrace under certain conditions. This extension should enable restaurants and cafes to receive customers with the necessary social distance measures:

Hotels and aparthotels

Hotels and aparthotels remain open without access to a bar, restaurant, common rooms and recreational areas. The kitchens can still offer room service. The meeting rooms are closed.

Support measures

A website lists the local shops as well as the restaurants according to your quarter (online order, take away or home delivery):

The Economic Affairs Department of the City of Brussels has opened a toll-free number for all traders who have questions:

  • 0800 20 035 (from Monday to Friday from 9 am to 5 pm, except on holidays)

The services also remain available:

More information is also available at:

More information on the federal, regional and municipal measures is also available at:

The check on regulated street parking will start again on 18 May 2020. This measure, taken in consultation with the Brussels Capital Region, starts at phase 2 of the phasing out of the lockdown measures. It applies both to the territory of the City of Brussels and to the 18 other municipalities of the Brussels Capital Region.

Contactless payments are possible via various applications (apps) on the regional BiPass platform. These apps can be downloaded on a smartphone:

From Thursday 28 May 2020, the Bois de la Cambre (Ter Kamerenbos) will be reopened for car traffic from Monday to Saturday in the northern part. During these days, the forest remains closed in the southern zone, around the lake.

Traffic is prohibited everywhere on Sundays (opening of the whole forest to the public). Parking is possible on a part of the Avenue de Diane and Avenue de Flore (in blue on the map).

Bois de la Cambre map - traffic

The police offices in the quarters are temporarily closed. The police only welcomes you in the 4 central police offices 24 hours a day, 7 days a week.

During the seclusion at home, take part in the online activities of the Seniors Service:

The services of Bravvo (Prevention Service) are temporarily closed but can be reached by telephone or e-mail. More info on the Facebook page of Bravvo.

After the decisions of the National Security Council of 24 April, the resumption of professional activities will take place at different stages (4 May, 11 May and 18 May). To ensure a gradual return, which is as comfortable as possible for all children, parents are requested to resume childcare in the nurseries (childcare) of the City of Brussels only in function of their real needs.

French-language childcare

The exemption measures (proof of absence and payment in the absence of children) were extended until 18 May by the ONE.

Dutch-language childcare

Dutch-language childcare will be provided for the following groups of children:

  • Children whose parent(s) can only work outside the home, both from the essential sectors and from the other sectors. The expansion of this group will proceed in accordance with the phasing-out plan of the National Security Council.
  • Children who grow up in a socially vulnerable family or in a family with many tensions where there is insecurity and violence (difficult home situation).

The coronavirus measures of Kind & Gezin remain applicable: parents who do not bring their children to the childcare centre because of the coronavirus crisis, do not have to pay for these days. They also do not lose any 'free days'.

Measures in all nurseries

In order not to take any risks with the health of our children and staff, the maximum health and hygiene measures are guaranteed in our childcare locations. Measures:

  • The childcare locations are cleaned and disinfected daily.
  • The staff, who are already accustomed to respecting the reinforced hygiene measures, will wear a mouth mask while administering all care to the children (changing, taking care of the nose,...) and during contact with the parents.
  • The sections will no longer have contact with each other (no more group meetings in the morning and evening) to form separate groups (children and childcare workers)
  • The care of the children can only exceptionally be assured from 8 am to 5 pm, because of the daily disinfection of all areas and all equipment and to allow the organization of these separate groups.
  • To avoid maximum unnecessary contact between parents, the reception at the entrance of the childcare location will take place according to a specific timetable that will be communicated to everyone. It is requested that only one parent, ideally always the same, drops off the child and picks it up again at the childcare location.
  • At-risk individuals or individuals who exhibit symptoms of Covid-19 (fever, cough, difficult breathing, or other symptoms compatible with Covid-19 infection) are requested not to go to the childcare facility.
  • Each parent is requested to carefully observe the physical distancing measures and to wear a mouth mask (provided by the childcare location if you do not have one yourself). Hydroalcoholic gel will also be made available.
  • Strollers are no longer allowed in the childcare location and may therefore no longer be left there.
  • The reception of sick children will be refused.
  • Special attention will be given to the occurrence of Covid-19 symptoms. When the first symptoms appear, the childcare location will contact the parents to collect their child. The parents will have to contact the doctor and follow his recommendations.

The measures taken require a thorough reorganization of the childcare locations. All children, who until recently have been cared for in our childcare locations, can only be cared for progressively from now on.

Your child's childcare location has already contacted you or will contact you very soon to listen to your needs and plans.

Both your child's childcare location team and the Office of Early Childhood are available to answer all your questions and provide you with more specific instructions specific to your childcare location. Do not hesitate to contact them.

More info:

Holidays and courses for children and sports camps during the Easter holidays of 2020 were cancelled.

All swimming pools, cultural centres, theatres and sports infrastructure of the City of Brussels remain closed.

The French-language libraries will reopen from 18 May 2020:

The City of Brussels has decided to retain all operating grants awarded to its cultural structures (its museums, theatres and cultural centres).

From 18 May 2020, many museums and art centres in Brussels will gradually reopen their doors. The following list is regularly updated:

Museum of the City of Brussels

The Museum of the City of Brussels (King's House) will reopen its doors from Tuesday 2 June 2020. In compliance with the rules of social distancing and hygiene, the museum will welcome you from Tuesday to Sunday from 1 pm to 5 pm. The reservation of your visit is compulsory, it can be done via the website from 27 May:

Fashion & Lace Museum

The Fashion & Lace Museum is closed until 27 August 2020 to prepare for the next exhibition Masculinities.

Coudenberg Palace

Reopening on 19 May 2020:

The Community Centres are closed. A social follow-up of isolated seniors is being ensured via the free number:

  • 0800 35 550

Need help shopping? The Community Centres have activated a shopping shuttle system:

The social offices of the CPAS of the City of Brussels remain open and can be reached via the usual means of communication. An additional free number was also created:

  • 0800 35 237

The Resto du Coeur in Laeken, which cooperates with the CPAS, is closed. Colis du Coeur will remain operational. The non-profit organization distributes food packages to anyone who needs them.

There will be no delivery of street artist licences until 30 June 2020 included. The auditions of 11 May, 8 June and 13 July have been cancelled.

The Lost-and-found office is open again.

The Brussels Council for Cultural Diversity (CBDC) is closed but accessible via cbdc.brcd@brucity.be and 02 279 66 80.

The City has reopened its drinking water fountains to help the homeless.

In order to guarantee continuity in the distribution of meals to the homeless, the City and Interparking have made an effort to continue this distribution by the non-profit organization Operation Thermos. The food distribution now takes place at the entrance of the Albertine parking (Rue des Sols - Stuiversstraat).

For all information about the new measures (taken in the Brussels Capital Region) to limit the spread of Covid-19:

STIB

The measures of the STIB public transport company (metro, tram and bus):

Collection of garbage bags

The measures of the 'Bruxelles-Propreté' Service (collection of garbage bags, Recypark, Proxy-Chimik,...):

Low Emission Zone (LEZ)

The fines within the LEZ (Low Emission Zone) have been temporarily suspended:

Initiatives by citizens and solidarity

The solidair.brussels website contains all the initiatives by citizens (solidarity actions) in Brussels.

Created on 14/03/2020 (modified on 29/05/2020)

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