attention!

MyBXL maintenance and telephone accessibility

Due to maintenance works, the citizen portal External site MyBXL may be interrupted on Saturday 26 and Sunday 27 November. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer.

 

Population Service

PRACTICAL INFO

Coronavirus measures: a face mask is required at the counters.

Administrative centre

Boulevard Anspach 6

1000
 
Brussels

2nd floor

02 279 23 00



Open for public: 
Monday to Wednesday from 8:30 am to 3:30 pm, Thursday from 8:30 am to 6:30 pm, Friday from 8:30 am to 12:30 pm. The last ticket is given 15 minutes before closing.

Telephone reception: 
from Monday till Friday from 8:30 am till 4 pm

Closing periods: 
holidays, 20 May, 27 May, 22 July, 30 December 2022