City services closed on Thursday 26 and Friday 27 May

On Thursday 26 May (holiday) and Friday 27 May 2022 (bridge day), the City services will be closed. You can still request your documents online and on the citizen portal MyBXL, or make an appointment.


Help in sign language

A sign language interpreting service is available at the Population and Registry Services. This service is accessible in the Administrative Centre and in the liaison offices of Louise, Laeken and Neder-Over-Heembeek (from Monday to Friday from 9 am till noon).

How does it work?

The service consists of remote interpreting for conversations between deaf or hearing impaired persons and employees of the City of Brussels. Employees can come into contact with a sign language interpreter using a tablet. The deaf or hearing impaired person requesting this service is visibly in contact with the interpreter who appears on the tablet screen, while the City employee communicates using the tablet's microphone and headphones.

How to apply?

You can request the service by sending an e-mail to:

The sign language interpreting service is provided in collaboration with Relais-Signes (for French speakers) and Vlaams Communicatie Assistentie Bureau voor Doven (for Dutch speakers).