New PIN and PUK codes
When an electronic identity card or residence permit is produced, the card producer sends the citizen a letter with codes (PIN and PUK). If the citizen no longer has this letter and does not know his codes, he can apply for new codes.
You must live in the City of Brussels.
Be in possession of a valid electronic ID card/residence permit.
How to apply?
- Online via the citizen portal
- At the terminals in the Administrative Centre, the liaison offices and the offices of our partners
- At the counter of the Administrative Centre and the liaison offices of Laeken, Louise, Neder-Over-Heembeek, Haren and North-East
Electronic ID card or residence permit
15 working days