MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Obligation to use biodegradable green bags from Bruxelles-Propreté

Non-regulatory green bags are still being offered when collecting garden waste. It mainly concerns the old regional model of bags. Since 8 June 2020, only official bags (biodegradable green bags from Bruxelles-Propreté) are being collected.

What to do with illegal bags?

The plastic green bags are no longer regulated since 1 January 2018. Residents of Brussels who still have them are asked to keep them for household use or to throw them empty in the new blue bag. They will not be exchanged or refunded.

More info?

Sac vert

Created on 06/07/2020 (modified on 02/08/2021)