Project. E-desk

What is it about?

For a city like Brussels, it is a challenge to process the many requests for administrative documents such as the family composition certificate. The people of Brussels can now print several documents immediately at home without moving to the office.

Any person of Brussels with a computer equipped with a card reader for an electronic identity card (eID) and in possession of his or her PIN code can print the documents at home via the website of the City of Brussels:

What purpose?

In this way, a large part of all operations can be done at home. If you do not have access to the Internet or do not have the right material, you can use the terminals in the Administrative Centre and the Laeken liaison office. Because of these computer terminals, citizens no longer have to wait in line at the counter and the City saves on paper and sending documents.