MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Want to make your business accessible?

The Brussels non-profit organization Kinumai developed a solution to give people with reduced mobility easy access to shops, cafés and restaurants: a portable and foldable aluminum threshold aid or wheelchair ramp.

Do you have a business and do you want to make it more accessible for wheelchair users? A merchant who purchases this threshold aid appears on a map as a wheelchair-accessible location:


Kinumai currently only delivers to the territory of the City of Brussels (1000 - 1020 - 1120 - 1130).


Price of the threshold aid, including installation: 350 euros.

How to apply?

Created on 02/02/2022 (modified on 02/02/2022)