The City of Brussels is committed to making its website www.brussels.be accessible, in accordance with the Regional Ordinance transposing Directive (EU) 2016/2102 of the European Parliament and of the Council. This accessibility statement applies to the website www.brussels.be.
Regional Ordinance:
- External siteOrdinance on the accessibility of websites and mobile applications of regional authorities and municipalities (in French)
- External siteOrdinance on the accessibility of websites and mobile applications of regional authorities and municipalities (in Dutch)
Compliance status
The website www.brussels.be is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the Regional Ordinance
- External siteMyBXL (citizen portal)
- Some PDF files
Preparation of this accessibility statement
This statement was prepared on 7 January 2019.
The method used in the preparation of this declaration: an evaluation carried out by External siteAnysurfer
An external accessibility audit was carried out by External siteequal.brussels. This audit consisted of a simplified analysis.
External siteLink to the accessibility audit
The statement was last reviewed on 22 October 2024.
Feedback and contact information
For all questions and remarks about the accessibility of the website of the City of Brussels, please contact:
Web Unit City of Brussels
Rue des Halles 4
1000 Brussels
cellule.web@brucity.be
Enforcement procedure
- External siteAccessibility (Equal.brussels, in French)
- plaintes@ombuds.brussels
- 02 549 67 00