attention!

Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.

 

'Animal-friendly Municipality' label

The City of Brussels has obtained the 'Animal-friendly Municipality' label for the second year in a row. This label is awarded by the Brussels Capital Region for animal welfare initiatives at municipal level.

In order to obtain and maintain the 'Animal-friendly Municipality' label, the Brussels municipalities must meet at least 6 of the following criteria:

The conditions for retaining the label are checked annually.