Creation of an individual mandate

It is possible to officially appoint a person as an 'authorised representative' to carry out a series of specific administrative procedures, with or without a time limit.

An assigned mandate can be modified or cancelled at any time.

How to apply?

To assign a mandate:

Online, by following the steps below:

• Via the External site SSM self-service mandate system (this is the fastest way)
  Authentication of the two people concerned (principal and authorised representative) is required by means of identity card (eID) + PIN code or through the Itsme application
• Via External site MyBXL
  Authentication of the person submitting the request (principal or authorised representative) is required by means of an identity card (eID) + PIN code or Itsme application.

To modify or delete an assigned mandate:

Via the External site SSM self-service mandate system (this is the fastest way)

By e-mail (only if your mandate was issued via MyBXL): info@brucity.be
Please include the following information:

• Surname and first name
• Copy of your ID card or residence card
• Type of mandate to be deleted
• Reference number of the mandate creation request

Required documents

ID card or residence card

Rates

Free of charge

Waiting period

Online via SSM: immediately.

Online via MyBXL: 24 to 48 hours. This waiting period begins once the mandate has been approved 'for agreement' and signed by the mandator