MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Liaison office Northeast District


Temporarily closed

Rue Van Campenhout 16


Open for public: 
On Tuesday from 1:30 pm till 3:30 pm. In the event of overcrowding, the management reserves the right to stop the distribution of tickets before closing time.

Telephone reception: 
on Tuesday from 1:30 pm till 3:30 pm

Closing periods: 
Temporarily closed, holidays

Extra information: 

Temporarily closed

The possibilities in the office of the North-East quarter:

- demand and collection of an ID card (children and adults)

- make a certified copy

- ask for a legalization of signature

- declare a change of address

- mention a change of address on your electronic ID card

- hand over acts from the register office records from abroad

- obtain information

- demand and retrieve E card