Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.


Psychosocial help during the Covid-19 crisis

There are various organizations, initiatives and professional care providers who are ready to help you.

If you have thoughts of suicide or need support:

In French:

In Dutch:

Many services have taken initiatives to provide psychosocial support to the population and workers:

Created on 10/07/2020 (modified on 24/08/2020)


Psychosocial help during the Covid-19 crisis