MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Basic rules against the coronavirus

Respect the basic rules to limit the risks of Covid-19.

Covid-19 is not yet a thing of the past. It is therefore necessary to maintain the correct reflexes. Read the protective measures again here:

  • Protect vulnerable people
  • Wear a mask if it is impossible to keep a distance or to ventilate
  • Ventilate indoors
  • Organise group activities outside
  • Vaccination protects against severe forms of Covid-19
  • Do you have symptoms? Get tested and isolate yourself

Created on 28/09/2020 (modified on 06/09/2022)