MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Brussels Participation


boulevard Emile Jacqmain 19


02 279 21 30

02 279 21 39


Open for public: 
from Monday to Friday from 9 am to 12:30 pm and from 1:30 pm to 5 pm.

Closing periods: 
holidays, 27 May, 22 July, 2 November, 30 December 2022

Work domains: 
Participation, citizenship, public meetings, link with the quarters, citizen budget, relay of information