attention!

MyBXL maintenance and telephone accessibility

Due to maintenance works, the citizen portal External site MyBXL may be interrupted on Saturday 26 and Sunday 27 November. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer.

 

Found or lost animals

What to do when you have found a dead, wounded or wandering animal on the territory of the City of Brussels (1000, 1020, 1120, 1130)? Different instructions apply to other municipalities.

Weekdays from 8 am to 4 pm: contact the Disinfection Unit of the City of Brussels (02 274 16 85). The animal will be removed by the City services and given to an approved organization for its disposal in the best conditions.

At the weekend or in the evening after 4 pm, contact the emergency services at 112 or the police at 101. The animal will be given to an approved organization for its disposal in the best conditions.

If it is during office hours (Monday to Friday from 9 am to 5 pm) and on Saturdays, Sundays and public holidays from 11 am to 1 pm:

Outside these hours:

If it is sociable and can be caught, take it to the vet to see if it is identified (microchip) to find its owners.

If it is fearful, contact the police at the number 101. They will contact External site La Croix Bleue. A research of the owners will be undertaken and if these do not appear, the animal will be put up for adoption.

In any case, you can post its photo at External site Animal Research, an application that connects people who have lost their animal and people who have found one.

If it is sociable and can be caught, take it to the vet to check if it is identified (microchip) to find its owners.

If it is fearful or wild, check if it has a cut in its left ear to indicate that it has been sterilized and returned to its territory.

If it does not have a cut, inform an association that deals with "field" cats (sterilization, care, possible adoption if sociable):

In any case, you can post its photo at External site Animal Research, an application that connects people who have lost their animal and people who have found one.

Adpot a cat

Check out the associations that collect cats (list in "I found a stray cat"). As the wildest cats are released on their territory after sterilization, only the most sociable cats are adopted. It is also possible to adopt kittens.

Adopt a dog

For dogs, also think about adoption at an association that collects unfortunate dogs. Give them a second chance.

Main associations for adopting animals

If your cat or dog is missing, you can place an ad on the following sites:

External site DogID is the official dog registration platform.

External site CatID is the official cat registration platform.

Don't forget to make your details public on DogID and CatID, this will make it easier to find your animal.

If you have lost your pet or seen a lost or injured animal, you can report it via the Animal Research app. This app is designed to report lost, injured or deceased animals on public roads using geotagged photos. By mobilising the app's community, animals have a better chance of being found.

In addition to contacting app users, the app also allows contacting vets, animal shelters and municipal services close to where the animal is located.

Download the application or use the website at:

AGENDA

     

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