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City services closed on 20 and 21 July

On Monday 20 and Tuesday 21 July 2026 (public holiday), the Brucity Administrative Centre and the liaison offices will be closed. The Deaths Service will remain available by telephone on Monday 20 July. Need a document or want to make an appointment? Discover the online services at External siteMyBXL.

The job of counter staff in video

The job of counter staff in video

The City of Brussels has more than 250 jobs. Here is a video of the City's counter staff.

Driving licence, passport, identity card or residence permit? Discover the exciting daily life of the counter clerks at the City of Brussels!

The counter staff share their experience and passion for this contact job, where every day is different. At the heart of the public service, they are the first faces of the administration and contribute directly to the well-being of the citizens of Brussels.

The video shows the job of a counter staff at the City of Brussels (this video is in French and Dutch with French subtitles):

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Working at the City of Brussels

Created on 08/11/2024 (Modified on 25/06/2026)