Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.


Low Emission Zone: new ban since 2022

The Low Emission Zone (LEZ) is applied in Brussels since 1 January 2018. This measure prohibits certain vehicles to drive in Brussels. Since 1 January 2022, the diesel vehicles under the Euro 4 standards are also being banned.

There was a transition period of 6 months, in which offenders only received warnings. Since July 2022, there are fines for vehicles covered by the new restrictions.

More info:

Support measures

To support the people of Brussels, the Brussels Capital Region has provided several bonuses and services, such as the Bruxell'Air bonus, a Mobility Coach and a LEZ bonus for professionals:

Created on 21/12/2021 (modified on 01/07/2022)
Low Emission Zone: new ban since 2022