MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Adjustment of the Pentagon residential area

Since Tuesday 1 September 2020, the Pentagon (city centre) is divided into different residential areas where quality of life and safety are priorities and where the maximum speed of 20 km/h is maintained.

To prevent the spread of the coronavirus, the City of Brussels decided to convert the Pentagon into a residential area with effect from 11 May. In this way, the city created more space to respect the physical distance rules. The City of Brussels has decided to adjust this temporary measure in order to be better suited to residents and traders, but also commuters, visitors, customers,...

What is a residential area?

  • Pedestrians are allowed to use the full width of the public road, not just the pedestrian paths.
  • Traffic is permitted, with a maximum speed of 20 km/h to ensure pedestrian priority and cyclist safety.
  • Existing pedestrian zones retain their status as a pedestrian zone.

More info:

Police Ordinances and maps

Created on 06/05/2020 (modified on 17/05/2022)