MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Administrative departments

The administration of the City of Brussels is organised in departments.

The organisation of the administrative departments of the City makes a distinction between services aimed at internal customers (framework departments) and services aimed at external customers (operational departments).