MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Registration and Deletion (Elections)


Administrative Centre

Boulevard Anspach 6


2nd floor (counter 7, without ticket)

0800 200 35 (free number)

Open for public: 
Monday to Wednesday from 8:30 am to 3 pm, Thursday from 8:30 am to 6 pm, Friday from 8:30 am till noon, on Saturday 25 May 2019 from 9 am to 4 pm and on Sunday 26 May 2019 from 9 am till noon

Extra information: 

Telephone number 0800 200 35 only in elections period.