City services closed on Thursday 26 and Friday 27 May

On Thursday 26 May (holiday) and Friday 27 May 2022 (bridge day), the City services will be closed. You can still request your documents online and on the citizen portal MyBXL, or make an appointment.


Download the 112 BE app!

The 112 BE smartphone application makes it easier to call the emergency services (fire brigade, police, ambulance). Why use it?

Unlike calls to 112 or 101, the 112 BE app has the following advantages:

  • You no longer need to remember emergency numbers
  • The emergency services can find you more easily (the app gives your location to the emergency centre)
  • The emergency centre can activate the chat function if the operator does not understand you
  • The operator automatically receives certain medical information such as a heart problem, allergies, epilepsy, diabetes (if you have entered it beforehand)

Calling with the 112 BE app is, just like with the emergency numbers, completely free. The app only works in Belgium. More info:

Watch the video explaining why you should download the 112 BE app (this video in French contains subtitles in French):

Created on 29/05/2020 (modified on 12/06/2020)