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attention!
City services closed on Friday 26 December

The Brucity Administrative Centre and the liaison offices will be closed on Thursday 25 December (holiday) and Friday 26 December 2025 (bridge day). On Friday 26 December, the Deaths Service can be reached by phone at 02 279 34 20. More info: Closure of services during Christmas holidays.

Hearing loop

Hearing loop

A hearing loop (or audio induction loop) is available at the Brucity Administrative Centre and the liaison offices (Laeken, Neder-Over-Heembeek, Haren and Louise). This system is there for people coming to the counters or Brucity for a meeting or appointment.

How?

Would you like to use the loop during your appointment in Brucity or the liaison offices (Laeken, Neder-Over-Heembeek, Haren and Louise)? You can mention this when making your appointment or on arrival at the reception desk.

For whom?

Are you hard of hearing and do you have a hearing aid? The loop helps improve the clarity of the sound entering the hearing aid or implant. You will need to switch on the T or M/T function of your hearing aid.

If you do not have a hearing aid: the loop can amplify the sound via a receiver. You can adjust the volume directly on the loop.

Why?

Thanks to the deaf loop:

  • sound is no longer affected by the distance between you and the person speaking to you: you hear the conversation directly in your ear. The conversation with the other person also takes place at a sound level that respects confidentiality.
  • sound is no longer disturbed by background noise: the loop filters out annoying ambient noise. You can concentrate on a single sound source and better understand the conversation.

Hearing loop