Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.


Premium for the embellishment or renovation of shop fronts

The City of Brussels grants a premium for renovation or decoration works (cleaning, painting,...) on shop fronts or facades located on the territory of the City.

This subsidy amounts to a maximum of 50% of the total price of the work (excluding VAT) and is capped at 5,000 euro.


Be the owner or occupier (commercial leaseholder) of the building.

How to apply?

  • Online via the form
  • By phone appointment to be made online
  • By appointment, at the counter of the Administrative Centre of the City of Brussels, to be made:

More info:

Municipal premium for the beautification of the façade

Required documents

Online form

  • a photocopy of the identity card or passport of the natural person(s) or the articles of association of the legal person(s) under private law
  • proof of the power of representation of the person(s) signing the application form
  • proof of the applicant's real right to the building or the commercial lease with the owner's agreement
  • proof of the applicant's registration with the Crossroads Bank for Enterprises as a 'trade' company
  • a current photo of the shop front
  • a detailed quote for the work to be carried out, drawn up on behalf of the applicant by a specialised and approved contractor, specifying the address of the site and giving the following information: the name of the contractor, their VAT number, their registration number, their address, a description of the techniques used and the method to be implemented, as well as a list of products used
  • a full description of the work to be carried out
  • plans of the proposed works, if applicable
  • a copy of the architect agreement, if applicable
  • as realistic a projection as possible of the outcome of the works, if applicable


Regulations - shop facade premium (PDF, 199.64 KB) (in French)