Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.



The City of Brussels has various services and regulations to guide traders at different stages of their project.

The energy crisis is having an impact on many companies, businesses and self-employed in Brussels. What measures are already in place to limit the effects?