MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Civil status


Deaths Service

Administrative centre

Boulevard Anspach 6


4th floor

02 279 34 20

02 279 35 74

Open for public: 
by appointment from Monday to Thursday from 8:30 am till 3:30 pm, Friday from 8:30 am till 12:30 pm

Telephone reception: 
from Monday till Friday from 8:30 am till 4 pm

Closing periods: 
holidays, 20 May, 27 May, 22 July, 2 November, 15 November, 9 December, 30 December 2022

Extra information: 

Only by mail or by phone.