attention!

MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.

 

ID card Service

PRACTICAL INFO

ID card

Administrative Centre

Boulevard Anspach 6

1000
 
Brussels

2nd floor

02 279 23 00

ci-ik.dem@brucity.be

https://www.brussels.be/id-card
https://www.brussels.be/kids-id

Open for public: 
from Monday to Wednesday from 8:30 am to 3:30 pm, Thursday from 8:30 am to 6:30 pm, Friday from 8:30 am to 12:30 pm. The last ticket is given 15 minutes before closing.

Telephone reception: 
from Monday till Friday from 8:30 am till 4 pm

Closing periods: 
holidays, 20 May, 27 May, 22 July, 2 November, 15 November, 9 December, 30 December 2022

Extra information: 

The ID card Service is only accessible by appointment for ID card and driving licence applications.