Disrupted service on Monday 6 December

On Monday 6 December 2021, the services at the counters of the Administrative Centre and the liaison offices will be disrupted by trade union actions. You can always request your documents online or make an appointment. Disruptions are to be expected as well on the tram, bus and metro traffic: STIB.

 

PRACTICAL INFO

Liaison office Neder-Over-Heembeek

Coronavirus measures: by appointment for all requests, without appointment for collecting ID cards, passports and driving licences. A face mask is required.

An online appointment is again possible for ID card, passport and driving licence applications.

Kruisberg 30

1120
 
Brussels (Neder-Over-Heembeek)

02 279 28 70

Open for public: 
Monday, Tuesday and Wednesday from 8:30 am to noon and from 1:30 pm to 3:30 pm, Thursday from 8:30 am till noon and from 1:30 pm to 6:30 pm, Friday from 8:30 am to noon. In the event of overcrowding, the management reserves the right to stop the distribution of tickets before closing time. Applications for and collecting ID cards and passports are only made by appointment.

Telephone reception: 
Monday, Tuesday and Wednesday from 8:30 am to noon and from 1:30 pm to 3:30 pm, Thursday from 8:30 am till noon and from 1:30 pm to 6:30 pm, Friday from 8:30 am to noon.

Closing periods: 
holidays, 14 May, 22 July, 13 August, 2 November, 24 December, 31 December 2021

Extra information: 

The possibilities in the office of Neder-Over-Heembeek:




  • demand for a domestic composition

  • demand for a certificate of registration in the population register

  • make a certified copy

  • demand for a legalization of signature

  • declare a change of address

  • demand and retrieve electronic ID card (children and adults, only by appointment)

  • demand and retrieve a driving licence (demand only by appointment)

  • demand and retrieve a passport (only by appointment)

  • hand over acts from the register office records from abroad

  • demand of a resident card

  • demand of an extract from the Police Records

  • copies and extracts from certificates of the Register

  • certificate of life

  • parental consent

  • act as a guarantor

  • organ donation

  • obtain information

  • demand (by appointment) and retrieve E card



Passports can be requested and collected at the liaison office. The people who need a passport, are invited to make an appointment.