Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.


Fight against illegal dumping

The Cleaning Service of the City of Brussels has set up a Unit for Booking illegal dumping. This new team is committed to identifying and verbalizing people who do not respect public space.

The team is equipped with mobile cameras on unmarked vehicles. In cooperation with the police, it organizes hidden operations based on license plates at the various locations where many cases of illegal dumping occur.

In the spring, the team was already set up to catch people in all discretion. In 6 months, 649 cases of illegal dumping have thus been fined. That is an increase of 200% compared to the same period in 2016.


  • the amount of the tax for illegal dumping is 250 euros per cubic meter (an amount that may amount to 62,500 euros depending on the hazard of the waste to the environment)
  • the City of Brussels organizes a collection of bulky waste 3 times a year (in March, June and October)
Created on 06/10/2017 (modified on 06/10/2017)


Illegal dumping