Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.


Public peace (city centre)

The Public Peace and Central Boulevards Service (at Bravvo) answers all your questions and offers solutions for a good neighborhood life in Brussels.

What does the service do?

  • Listening to local residents and traders: handling complaints about nuisance in the city centre with a view to a good relationship between residents, cafes and restaurants (night noise in the entertainment areas, loud music, alcohol use in public spaces, terraces that are too large,...)
  • Making observations and mediating: the service evaluates the situation and contacts the parties involved to discuss and find solutions
  • Quickly coming to a solution and developing action plans with other services
  • Dealing with sensitive topics: tackling nuisance caused by prostitution in the Alhambra quarter, gatherings of people and drug and alcohol use in public space

File a complaint?

If you want to file a complaint about nuisance or immoral behavior in the city centre, you can do so via:

A question about the central boulevards?

Julien Mille offers an answer to all your questions about the central boulevards: planning of the construction sites, access permits, notifications of immoral behavior, complaints,...

More info