Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.


Access to administrative documents

In this section, the City of Brussels publishes documents that citizens request on the basis of the Joint Decree and Ordinance of 16 May 2019 on open government in the Brussels institutions.

For a request for access to administrative documents, contact

Accounts of the Régie Foncière 2018-2021 (PDF, 33.42 MB) (in French and Dutch)