attention!

MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.

 

Louise liaison office (Population Service)

PRACTICAL INFO

By appointment for all requests, without appointment for collecting ID cards, passports and driving licences.

Avenue Louise 240

1000
 
Brussels

02 279 28 90

02 279 28 99


Open for public: 
From Monday to Thursday from 8:30 am till noon and from 1:30 pm to 3:30 pm. Friday from 8:30 am till noon. In the event of overcrowding, the management reserves the right to stop the distribution of tickets before closing time.

Closing periods: 
holidays, 20 May, 27 May, from 15 July to 15 August, 2 November, 15 November, 30 December 2022

Extra information: 

Driving licence only by appointment.

The possibilities in the office of the Louise quarter:




  • Criminal Record extract

  • certificate of morality

  • certificate of life

  • demand for a domestic composition

  • demand for a certificate of registration in the population register

  • make a certified copy

  • ask for a legalization of signature

  • declare a change of address

  • mention a change of address on the certificate of registration

  • ask and retrieve electronic ID card (children and adults)

  • demand and retrieval of a passport

  • application and collection of a driver's license

  • hand over acts from the register office records from abroad

  • local resident card and parking cards (temporary not available at the counter)

  • parental consent

  • obtain information

  • demand (by appointment) and retrieve E card



Passports can be requested and collected at the liaison office.