Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.

Foodservice - catering industry permits

Foodservice or catering businesses (horeca) on the territory of the City of Brussels are subject to specific regulations. The most important elements are included in the 'Regulation on the operation of a catering business on the territory of the City'.

Horeca regulation on the territory of the City of Brussels (PDF, 305.84 KB) (in French)
Required documents for a 'horeca' (catering) certificate of conformity application (PDF, 139.50 KB) (in French)

PRACTICAL INFO

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Horeca Service

Operating licence
Terrace, stall or stand
Gambling
Sale of hard liquor
Suggestions and complaints
Info about debt clearance
Extension of terraces