MyBXL maintenance and telephone accessibility

Due to maintenance works, the citizen portal External site MyBXL may be interrupted on Saturday 26 and Sunday 27 November. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer.


Handicap, Inclusion and Accessibility Action Plan

The City of Brussels has made a 'Disability, Inclusion and Universal Accessibility' action plan. The plan should improve the representation, accessibility and inclusion of people with disabilities.

In 2018, the City of Brussels approved the first action plan 'Disability, Inclusion and Universal Accessibility'. A first evaluation of the plan was carried out two years later. The new plan is therefore an update of the original action plan. The plan includes the progress from 2018, recalls or modifies objectives and includes new goals: