attention!

Disrupted telephone services

The telephone call centre of the City is currently experiencing technical failures. It is therefore sometimes difficult to contact the various services by phone. You can still request your documents online and on the citizen portal External site MyBXL, or make an appointment.

 

MyBXL terminals + PCs

The City of Brussels has installed terminals on its territory for citizens who do not have access to a computer. These terminals (or PCs) give access to the MyBXL citizen portal and making an appointment of the City.

Pentagon (city centre)

  • Brucity Administrative Centre: Rue des Halles 4 - 1000 Brussels, Monday, Tuesday, Wednesday from 8h30 to 16h, Thursday from 8h30 to 18h, Friday from 8h30 to 13h
  • ​EPN Bravvo: rue de la Caserne 37 - 1000 Brussels, Tuesday from 9h to 12h30 and Thursday from 13h30 to 17h
  • EPN Double Click (CPAS): rue Haute 303 - 1000 Brussels, Monday to Thursday from 8h to 12h and from 13h to 17h, Friday from 8h to 12h and from 13h to 15h
  • Mont-de-Piété: rue Saint-Ghislain 19-23 - 1000 Brussels, Monday to Friday from 8h30 to 15h30

​North-East

  • Ambiorix Community Centre: Square Ambiorix 4 - 1000 Brussels (reception), Monday from 1:30 pm to 4:30 pm and from Tuesday to Friday from 9 am to 12:30 pm and from 1:30 pm to 4:30 pm

Neder-Over-Heembeek

Laeken

  • Liaison office Laeken: boulevard Emile Bockstael 246 - 1020 Brussels
  • Community centre Cité Modèle - 1020 Brussels (EPN), free access from Monday to Friday from 9h to 16h, guided access on Tuesday from 13h to 16h and Friday from 9h to 12h

Louise

Haren

  • Community centre Haren: rue Cortenbach 11 - 1130 Brussels (EPN), free access from Monday to Thursday from 9h to 16h, guided access on Tuesday and Thursday from 9h to 12h

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