MyBXL maintenance and telephone accessibility

Due to maintenance works, the External site MyBXL citizen portal will be unavailable from Friday 2 December at 1 pm until Saturday 3 December at 7:30 am. Interruptions are still possible on Saturday 3 December. Due to the move of the services of the City of Brussels to the new Brucity Administrative Centre (on 12 December 2022), the waiting time for a telephone answer may be temporarily longer as well.


Climate Plan

The City of Brussels has developed a Climate Plan. The aim of that plan is to be carbon neutral by 2050 and adapt the city to climate change.

The Climate Plan for the territory of the City of Brussels is currently being finalised.

In 2021 and 2022, a broad participatory process has been set up to identify citizens' concerns and recommendations on the climate policy in Brussels. The City of Brussels created a moment of dialogue allowing the actors of its territory to take a strategic place in this process.

Discover the timeline and the full report from the participatory process (via the faireBXLsamen platform):

External site Participatory process (in French and Dutch)

Climate Plan (2018)

Agenda 21

The Agenda 21 is an action plan that contains the priorities of sustainable development of the City and the CPAS.

It contains more than 150 action sheets organized around five goals and spread over 24 areas of intervention. These actions are subject to an annual review. This plan defines a code of conduct for municipal employees, local government, users and citizens.

The details and the documents of the action plans and their goals are only available in Dutch and French.