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The City of Brussels has adopted a Charter for Citizen Participation. This charter is a document that will gradually grow and in which the City commits itself to listening, dialogue and transparency.

The City of Brussels has a big plan for cigarette butts that are thrown on the street. In addition to raising awareness and installing urban ashtrays, the plan includes an increase in fines and a partnership for recycling collected cigarette butts.

Samusocial has an emergency plan for the homeless because of the winter weather. Homeless people can call the free number 0800 99 340.