On Thursday 26 May (holiday) and Friday 27 May 2022 (bridge day), the City services will be closed. You can still request your documents online and on the citizen portal MyBXL, or make an appointment.
The City of Brussels has adopted a Charter for Citizen Participation. This charter is a document that will gradually grow and in which the City commits itself to listening, dialogue and transparency.
The City of Brussels has a big plan for cigarette butts that are thrown on the street. In addition to raising awareness and installing urban ashtrays, the plan includes an increase in fines and a partnership for recycling collected cigarette butts.
Samusocial has an emergency plan for the homeless because of the winter weather. Homeless people can call the free number 0800 99 340.